Revisiting the Three Laws of Performance

I’m a huge fan of the Three Laws of Performance, by Dave Logan and Steve Zaffron. It deals with what it takes to create sustainable change, and has lessons that apply to both individuals and institutions.

Let’s put this in context.  The three laws are set against the backdrop of what the authors refer to as our “default future,” the product of a complex set of variables inside us, or inside our organizations.  Examining that default is valuable, as it identifies opportunities for change or (better) improvement.  Application of the three laws helps us figure out how to get there.
The first law:  how people perform correlates to how situations occur to them.  It answers questions about “why people do what they do.”  Reflection on this alone can be transformative, considering research on our ability to “rewire” our own brains.
The second law:  how situations occur to people arises in language (verbal and non verbal).  It offers us insight as to “how we improve.”
The third law:  Language that is future-based, or “generative,” transforms how situations occur to people.  When we use generative language, we transform and shape the future, as opposed to simply describing what is occurring or has occurred in the past and predicting the future.
Three Laws has excellent examples to illustrate its theory and some hard acquired research to support it.  Here at the law factory, we’re using the Three Laws to build a law practice that authentically supports the advancement and achievement of our clients.  Just making that statement changes how we approach new clients, and how we counsel them.  Staying true to that sometimes requires us to make some tough choices, such as not taking on matters that are not within the firm’s four core offerings of business counsel, commercial litigation, mediation and family law.  Or adding people who share the essential value of supporting the advancement and achievement of others.
Putting the three laws on your radar seems transformative in and of itself; people thereafter tend toward trying to use generative language.  But there are deeper questions there that challenge leaders to first look inward.
How do the Three Laws play out for you?  Is it the same in all environments?
About Chris McGrath

I’m a Carmel, Indiana business attorney providing business counsel, commercial litigation and mediation services based on over 20 years of experience. My firm is founded on a principle of supporting others’ advancement and achievement, and my core values are service, passion, faith & loyalty.Chris McGrath’s Google+ Profile